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Guest Attendant (Seasonal)

February 14, 2026

About the position

Our Guest Attendants will have the pleasure of serving our theater guests and being their point of contact for a variety of functions within the venue, including check-in, finding their theater, answering questions at the Concierge desk, confirming/taking orders in the theater, delivering food and beverage and processing payments. They have a laser focus on creating a world-class hospitality experience while staying focused on safety standards so our guests can enjoy a safe, clean, distraction-free, and enjoyable environment. They know that it’s okay to be off task if they’re on the Mission; To Ensure Every Guest Has An Awesome Experience And Is Excited To Return. They are the face of the Alamo for our guests and will do what it takes to make them feel welcome and cared for.

Responsibilities

Maintains kindness and understanding
Organizes and leads the theater cleaning, ensuring that each occupied seat is marked, cleaned, and sanitized before the next film
Ensure order cards, safety, and guest needs are being taken care of in multiple theaters
Launches and manages the guests’ orders from POS entry to delivery
Performs assigned opening and closing duties on specified shifts
Maintains assistive listening and closed-captioned devices
Maintains a positive and team-driven atmosphere
Troubleshoot guest issues with the support of the management team
Owns the lobby and seating experience - announces theater seating, guides guests to theaters/facilities as needed, communicates with venue leadership as appropriate
Maintains a working knowledge of our core and limited-time-only “LTO” menu offerings
Maintains a working knowledge of the films and events playing in our theaters
Maintains world-class cleanliness standards for the venue - theater seats, handrails, tables, the lobby, and commonly touched areas
Maintains the highest safety standards and follows all protocols to keep our teams and guests healthy - is knowledgeable about all Alamo policies and procedures
Responsible for all guest-facing interactions and the overall guest experience in the theater
Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines

Requirements

2+ years of experience in a high-volume restaurant/theater environment is a plus
Proven ability to work collaboratively in a fast-paced work environment
Schedule flexibility - early mornings, late nights, weekends, holidays
Active alcohol certification with the applicable state agency
Active food handlers certification with the applicable state agency
Must be able to execute light lifting and transport items medium distances, up to 50 lbs.
Must be able to stand in one place for extended periods
Able to walk up and down stairs many times over a course of hours
Positions oneself to duck out of view of the guests in the theaters
Operates POS entry using touchscreen devices
Ability to move with caution and operate in a busy/sometimes loud environment

Nice-to-haves

Being a cinephile is a plus!

Benefits

A fun workplace where you can be yourself and do awesome work!
Free movies & food
Paid time off
Competitive pay
Flexible scheduling
Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...