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GTM Operations Specialist (Remote, Full Time) [EM011]

February 26, 2026

About Smart Working

At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn’t just another remote opportunity - it’s about finding where you truly belong, no matter where you are. From day one, you’re welcomed into a genuine community that values your growth and well-being.

Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you’re empowered to grow personally and professionally.

Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world.

About the Role

We are hiring a GTM Engineer to build and scale a clean, reliable go-to-market data infrastructure powering outbound and CRM operations. This is a foundational, long-term role focused on owning CRM hygiene, building enrichment workflows, and ensuring high-quality, campaign-ready data.

You will work closely with the marketing team to create scalable systems that improve data accuracy, reduce bounce rates, and support outbound growth efforts. This role requires strong attention to detail, operational ownership, and the ability to independently manage workflows end-to-end.

Responsibilities

Own CRM data hygiene and maintain high-quality contact and account data
Audit and optimise CRM properties, lifecycle stages, and deduplication processes
Build and maintain scalable enrichment workflows in Clay
Run enrichment waterfalls (email, phone, LinkedIn, firmographics)
Manage scraping workflows using Bright Data and Apollo exports
Prepare outbound lists and ensure they are campaign-ready with low bounce rates
Reduce duplicate and stale records across CRM and data sources
Implement and manage email validation workflows
Maintain reporting on list health, data completeness, and coverage metrics
Document workflows and create repeatable, scalable processes
Run light scripts or technical executions where needed

Requirements

1–3+ years of experience in RevOps, Sales Ops, Growth Ops, GTM Ops, or Data Ops
2+ years of experience with HubSpot CRM (data hygiene, properties, lifecycle stages, deduplication)
2+ years of experience using Excel or Google Sheets for data cleaning and formula-based processing
1+ year of experience building workflows in Clay
1–2 years of experience using Apollo for exports and enrichment
Strong understanding of CRM data structures and outbound infrastructure
Experience preparing high-quality outbound lists with low bounce rates
Strong attention to detail and process-oriented mindset
Ability to independently own and optimise operational workflows

Nice to Have

Experience with scraping tools (Bright Data preferred; PhantomBuster or Apify acceptable)
Experience with enrichment platforms such as Cognism, Lusha, ZoomInfo, or Clearbit
Experience using email validation tools such as NeverBounce, ZeroBounce, or Bouncer
Experience with outbound sequencing tools (Lemlist, Instantly, Smartlead, Outreach)
Basic SQL or Python familiarity
Experience running light technical scripts or automations

Benefits

Fixed Shifts: 12:00 PM - 9:30 PM IST (Summer) | 1:00 PM - 10:30 PM IST (Winter)
No Weekend Work: Real work-life balance, not just words
Day 1 Benefits: Laptop and full medical insurance provided
Support That Matters:Mentorship, community, and forums where ideas are shared
True Belonging: A long-term career where your contributions are valued

At Smart Working, you’ll never be just another remote hire.

Be a Smart Worker — valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition.

If that sounds like your kind of place, we’d love to hear your story.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...