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General Merchandise Team Leader

February 14, 2026

The pay range per hour is $26.50 - $45.05Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at <a href="https://corporate.target.com/careers/benefits" target="_blank">https://corporate.target.com/careers/benefits</a>.<div><div>ALL ABOUT TARGET </div><div>Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. <a href="https://corporate.target.com/about" target="_blank">Learn more about Target here.</a> </div><div>ALL ABOUT GENERAL MERCHANDISE </div><div>Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, merchandised and available, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team also leads inventory accuracy, merchandise set-up and pricing processes for all areas of the store. This team may also lead Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery of merchandise to our guests by owning pick, pack and ship fulfillment work. </div><div>At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the skills and experience of: </div><div><ul><li>Guest service fundamentals and experience building a guest first culture on your team </li></ul></div><div><ul><li>Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies </li></ul></div><div><ul><li>Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency. </li></ul></div><div><ul><li>Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent. </li></ul></div><div><ul><li>Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader </li></ul></div><div>As a General Merchandise Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities: </div><div><ul><li>Execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, setting and updating merchandise salesfloor displays, sampling, promotions and price change. </li></ul></div><div><ul><li>With guidance from your leader, educate your team on how operational procedures, such as setting up and organizing merchandise, managing product stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability. </li></ul></div><div><ul><li>Help assess reporting to identify gaps in GM processes and assist to develop a plan to resolve for your direct leader to review and approve. </li></ul></div></div><div><div><ul><li>Be an expert of operations, accuracy, process and efficiency. </li></ul></div><div><ul><li>With your direct leader's guidance, assist with and lead the daily execution of tasks such as receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas. </li></ul></div><div><ul><li>With your direct leader’s guidance, assist and lead with the processes in inventory accuracy, merchandise set-up and maintenance, and pricing for all areas of the store. </li></ul></div><div><ul><li>Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your leader. </li></ul></div><div><ul><li>With your direct leader’s guidance, help establish clear goals and expectations and hold team members accountable to expectations. </li></ul></div><div><ul><li>With your direct leader’s guidance, help with efficient delivery to our guests by leading pick, pack and ship fulfillment work accurately (if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan. </li></ul></div><div><ul><li>Responsible for collaborating with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready in alignment with your leader’s direction. </li></ul></div><div><ul><li>Stay informed about relevant trends and products to educate team members by relaying Target communications from available tools and resources during team connection moments. </li></ul></div><div><ul><li>Evaluate candidates for open positions and develop a guest-centric team, as directed by your immediate leader. Model a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. </li></ul></div><div><ul><li>Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends). </li></ul></div><div><ul><li>Support guest services such as back-up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage laws. </li></ul></div><div><ul><li>Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. </li></ul></div><div><ul><li>Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way. </li></ul></div><div><ul><li>Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately. </li></ul></div><div><ul><li>Model the execution of physical security processes in order to enhance the instore security culture. </li></ul></div><div>Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. </div><div><ul><li>Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks. </li></ul></div><div><ul><li>Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. </li></ul></div><div><ul><li>Lead by thanking guests and let them know we’re happy they chose to shop at Target. </li></ul></div><div><ul><li>If applicable, as a key carrier, follow all safe and secure training and processes. </li></ul></div></div><div><div><ul><li>Address all store emergency and compliance needs. </li></ul></div><div><ul><li>All other duties based on business needs </li></ul></div><div>WHAT WE ARE LOOKING FOR </div><div>This may be the right job for you if: </div><div><ul><li>You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. </li></ul></div><div><ul><li>You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. </li></ul></div><div><ul><li>You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). </li></ul></div><div>The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Team Leader. But, there are a few things you need from the get-go: </div><div><ul><li>High school diploma or equivalent </li></ul></div><div><ul><li>Age18 or older </li></ul></div><div><ul><li>Previous retail experience preferred, but not required </li></ul></div><div><ul><li>Ability to: </li></ul></div><div><ul><li>Lead and hold others accountable </li></ul></div><div><ul><li>Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed </li></ul></div><div><ul><li>Work independently and as part of a team </li></ul></div></div><div><div><ul><li>Manage workload and prioritize tasks independently </li></ul></div><div><ul><li>Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes </li></ul></div><div><ul><li>Welcoming and helpful attitude toward all guests and other team members </li></ul></div><div><ul><li>Effective communication skills </li></ul></div><div>We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: </div><div><ul><li>Access all areas of the building to respond to guest or team member issues </li></ul></div><div><ul><li>Interpret instructions, reports and information </li></ul></div><div><ul><li>Accurately handle cash register operations as needed </li></ul></div><div><ul><li>Climb up and down ladders as needed </li></ul></div><div><ul><li>Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds </li></ul></div><div><ul><li>Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary </li></ul></div><div><ul><li>Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. </li></ul></div><div><ul><li>Ability to remain mobile for the duration of a scheduled shift (shift length may vary). </li></ul></div></div>Benefits EligibilityPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_CAmericans with Disabilities Act (ADA)In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...