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General Manager 3 - Environmental Services / Custodial
Role Overview:
Sodexo is hiring our General Manager Custodial Operations for a potential sale in the Greater Detroit Metropolitan area. Our leader will manage custodial operations across the K–12 environments, ensuring exceptional service delivery, strong client relationships, and a culture of engaged, high‑performing teams. This role will serve as the day-to-day face of the operation for C‑suite stakeholders in the unit, while also working side‑by‑side with frontline cleaning crews to model excellence, drive quality outcomes, and elevate the overall campus experience. This position is ideal for a hands‑on leader who thrives in dynamic environments and understands the unique demands of educational facilities. This is a potential sale, and contingent offers will be made.
Incentives: Annual Incentive Plan Bonus and Relocation Assistance is available What You'll Do:- Lead daily custodial operations across education facilities, ensuring compliance with quality, safety, and sanitation standards.
- Build and maintain strong client relationships, including regular communication with C‑suite leaders to align on goals, expectations, and service enhancements.
- Engage directly with custodial teams in the field—coaching, training, and working alongside staff to reinforce performance and morale.
- Identify opportunities for operational improvements, cost efficiencies, and enhanced service offerings, presenting recommendations to clients and internal leadership
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring:- Proven custodial management experience within K–12 schools or higher‑education environments.
- Strong professional presence with the ability to communicate effectively and influence senior‑level clients.
- Demonstrated leadership skills with a hands‑on approach to employee engagement and team development.
- Experience managing client relationships, resolving issues proactively, and driving long‑term partnership success.
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements:Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years
