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Field Service Professional - Parker, CO (Parker, CO, Virtual, 80134)

February 19, 2026

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

Competitive hourly base plus uncapped commission

Comprehensive paid training & Ongoing coaching and support

Company take-home vehicle and gas card

Cell phone and work tablet

We provide all tools necessary to perform the job – We'll ship everything to you directly!

4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

Ten paid holidays

Two weeks paid time off

Employee pricing on smart home products

Medical/Dental/Vision/Life coverage

401(k) plan with matching

Career development and leadership opportunities

Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes named us one of America’s Best Employers and a Best Employer for Diversity

A Day in the Life:

As part of our Field Service Technician team, you’ll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

Who we’re looking for:

Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you’re an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!

Exceptional customer service skills

Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience

Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician

Clean driving record and valid license

Someone who thrives in a team environment as well as independently

Minimal Requirements:

Candidates must live within a 20-mile radius of the city

Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws.

Physical demands of the job:

Lift and carry up to 45 lbs.

Climb ladders up to 14 feet

Work in attics and other limited-space areas
Bend, kneel, crouch, and stand for extended periods

Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.

The base hourly range for this position is: $23.80 - $26.28* *The base hourly range above represents the low and high end of the salary range for this position. Actual pay will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition, the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...