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EPIC Application Analyst III Inpatient Clindoc - (Remote)
<p style="background-color:white;margin:0in;"><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;">UTHealth Houston’s Clinical Information Technology department is seeking an Epic Analyst certified in Inpatient Clindoc and with experience in implementing this module in a Med-Surg environment within an institution. You will be responsible for the ongoing design, build, testing, validation, and support of all Inpatient modules across the healthcare system. You will need to be able to work collaboratively with operational stakeholders and IT technical staff to troubleshoot Epic system issues and problems, capture requirements for new initiatives, and assist in planning and executing project plans.`Also works with end users to help communicate improvements needed for business processes and contributes directly to the success of the UTHealth mission from a technological, clinical, administrative, and financial perspective. <o:p></o:p></span></p><p style="background-color:white;margin:0in;"><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;"><o:p></o:p></span></p><p style="margin:17.0pt 0in 0in;vertical-align:baseline;"><span style="background-color:yellow;color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;"><strong>Please note: For this role, Certification by EPIC is required in Inpatient Clindoc, along with experience as an analyst.</strong></span><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;"><strong><o:p></o:p></strong></span></p><p style="background-color:white;margin:0in;"><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;"><o:p></o:p></span></p><p style="background-color:white;margin:0in;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;"><o:p></o:p></span></p><p style="background-color:white;margin:0in;"> </p><p style="background-color:white;margin:0in;"><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;">You must already be certified for Inpatient Clindocs through Epic, but other modules that would be nice to have certification in include: Orders, Ambulatory, and Willow. You will be responsible for builds and analyzing workflows. You will be working as a primary analyst, so it is important that you already have Epic analyst experience.</span><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;"><o:p></o:p></span></p><p style="background-color:white;margin:0in;"> </p><p style="background-color:white;margin:0in;"><span style="color:black;font-family:Arial, Helvetica, sans-serif;font-size:16px;">This role is remote and can be located anywhere; however, UTHealth Houston prefers candidates from the state of Texas. This is a full-time employee role and is not considered contract or temporary in any way. You will be eligible for full benefits. </span><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;"><o:p></o:p></span></p><p> </p><p> </p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;"><strong>What we do here changes the world.</strong> UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.</span></p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;"><strong>Once you join us you won't want to leave.</strong> It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus: </span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">100% paid medical premiums for our full-time employees </span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) </span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">The longer you stay, the more vacation you’ll accrue! </span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">Longevity Pay (Monthly payments after two years of service) </span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">Build your future with our awesome retirement/pension plan! </span></li></ul><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;"><strong>We take care of our employees!</strong> As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... </span></p><ul><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">Free financial and legal counseling </span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">Free mental health counseling services </span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">Gym membership discounts and access to wellness programs </span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">Other employee discounts including entertainment, car rentals, cell phones, etc. </span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">Resources for child and elder care </span></li><li><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">Plus many more! </span></li></ul><p> </p><p><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;"><strong>Position Key Accountabilities:</strong></span></p><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">1. Maintains expertise and seeks additional knowledge in the support and optimization of assigned Epic module(s), and how they integrate with other applications.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">2. Works cohesively with stakeholders to provide system support, including analysis, build, and testing of requested changes, and analysis of new functionality of applications.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">3. Reviews, builds, tests and implements new functionality via System Upgrades and Special Updates.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">4. Works and manages multiple tasks independently.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">5. Demonstrates timely, effective, and efficient troubleshooting of very complex production software and workflow issues (which may cross applications/teams) and defines mitigation plans for resolution.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">6. Acts as primary contributor in the development and documentation of internal procedures to use in conjunction with Epic application support, maintenance, and optimization.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">7. Helps develop build timelines and project plans.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">8. Develops and maintains system documentation to enable ongoing support and maintenance of the Epic system.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">9. Assists Application Director in developing build timelines and project plans as communicated by leadership.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">10. Performs and oversees unit testing of application configurations and build in appropriate non-production environments, to identify defects and create resolution plans accordingly.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">11. Assists with creation of test scripts and ensures test scripts for integrated and end user testing are relevant and accurate.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">12. Performs testing in a structured manner, follows any defined test scripts, and documents results.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">13. Performs unit testing of application configurations and build in appropriate non-production environments, identifies issues and potential solutions.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">14. Follows established guidelines for system change control.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">15. Creates and maintains documentation for change management including cost estimation, project documentation, communication, and training plans.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">16. Collaborates across teams to ensure process design, interface development, testing, and end-user training are performed to quality standards.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">17. Independently performs basic project management activities for the development and implementation of system changes and medium to large projects. </span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">18. Develops application-specific reports; provides technical specifications and assistance to report developers as needed.</span></div><div><span style="font-family:Arial, Helvetica, sans-serif;font-size:16px;">19. Performs other duties as assigned</span></div><div> </div><div> </div><br><p><span style="font-size:16px;"><strong>Certification/Skills:</strong></span></p><ul><li><span style="background-color:yellow;font-size:16px;">You must already be certified in <strong>ClinDocs</strong> by Epic. </span></li><li><span style="background-color:yellow;font-size:16px;">Prefer candidates who also have <strong>Orders, Ambulatory, and Willow </strong>certification</span></li><li><span style="font-size:16px;">Superior communication skills, both oral and written, including specific skills of presentation and the effective communication of complex subjects to non-technical groups.</span></li><li><span style="font-size:16px;">Superior customer relation skills, including leading and participating in group sessions and reaching consensus.</span></li><li><span style="font-size:16px;">Familiarity with project lifecycle and project management methodologies for software management.</span></li><li><span style="font-size:16px;">Ability to plan and manage projects of various sizes; their tasks, dependencies, team members, other resources, and timeline.</span></li><li><span style="font-size:16px;">The analytical skills to collect information from diverse sources, apply professional principles in performing various analyses, and summarize the information and data in order to solve problems or design complex systems and programs that cross departmental/divisional lines.</span></li><li><p><span style="font-size:16px;">Must receive a passing score (as defined by Epic), within two attempts, on all required exams and projects (as defined by Epic) within 6 weeks after completion of training or within a pre-determined 6-week timeframe.</span></p><p> </p></li></ul><p> </p><p><span style="font-size:16px;"><strong>Minimum Education:</strong></span></p><p><span style="font-size:16px;">Bachelor’s degree in computer science, business, or a related discipline, or equivalent years of related experience in health care or information technology, will be considered in lieu of a degree.</span></p><p><span style="font-size:16px;"><strong>Minimum Experience:</strong></span></p><p><span style="font-size:16px;">Five (5) years of experience in a healthcare-related field required. Three (3) years of experience supporting one or more Epic modules preferred. Large-scale health care systems planning and implementation experience on application software products preferred.</span></p><p><span style="font-size:16px;"><strong>Physical Requirements:</strong></span></p><p><span style="font-size:16px;">Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or a negligible amount constantly to move objects.</span></p><p><span style="font-size:16px;"><strong>Security Sensitive:</strong></span></p><p><span style="font-size:16px;">This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.</span></p><p><span style="font-size:16px;"><strong>Residency Requirement:</strong></span></p><p><span style="font-size:16px;">Employees must permanently reside and work in the State of Texas.</span></p>