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Distribution Operations Analyst - Remote

February 20, 2026

The Distribution Operations Analyst works in a fast-paced, high-production environment, managing contracts, compliance, and regulatory requirements with accuracy and efficiency. This role handles a high volume of calls and requests, supports producers across all distribution channels, and ensures timely commission payments and regulatory appointments. Strong relationship-building, multitasking, and attention to detail are essential to maintaining compliance and delivering a seamless experience.

WHAT WE CAN OFFER YOU:

Schedule: Monday–Friday, 8:00 AM–4:30 PM CST

Training: Up to 7 weeks

Start Date: March 23rd

Hourly Wage: $22.50, plus annual bonus opportunity.
401(k) plan with a 2% company contribution and 6% company match.
Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

Provides exceptional customer service via phone, email, and other channels, explaining contractual and regulatory guidelines.
Manages contracting, licensing, appointments, terminations, and renewals while ensuring compliance with regulations.
Establishes accurate pay structures and submits forms to state insurance departments on time.
Assesses producers' eligibility, addressing discrepancies and appeals in line with regulations.
Able to excel in a fast paced production environment, efficiently transitioning between diverse tasks with ease, while staying current with industry regulations, offering expertise, analyzing changes, and contributing to process improvements

WHAT YOU’LL BRING:

Adaptable and flexible, thriving in a fast-paced environment with frequent business and regulatory changes.
Driven problem solver with a proactive mindset to overcome challenges and meet goals.
Skilled at navigating multiple systems and applications quickly and accurately.
Self-starter who takes initiative and follows through to deliver high-quality results.
Strong communicator and collaborative team player, building positive relationships across teams while providing exceptional customer service.
You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

PREFERRED:

Demonstrates knowledge sharing and takes initiative to actively contribute, speak up, and present in group settings.
Develops an understanding of state and federal regulations and company policies through training and applies this knowledge in daily work.

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

Stay Safe from Job ScamsMutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely!

Fair Chance Notices

Salary: C19 | Pay Scale: 100 C19 - Hourly

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...