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Director of Operations ABA

March 7, 2026

We are seeking a highly strategic and driven Director of Operations to oversee and optimize the daily operations of a rapidly growing, multi-state Applied Behavior Analysis (ABA) company. This is a remote leadership role that requires a results-oriented professional with a deep understanding of healthcare operations, compliance, and team management across multiple regions. The Director of Operations will work closely with the Chief Operating Officer (COO) to develop and execute scalable systems that support sustainable growth and operational excellence. • Key Responsibilities* Partner with the COO to implement operational strategies that align with the company’s mission, growth objectives, and compliance standards. Oversee day-to-day operations across multiple states, ensuring adherence to all local, state, and federal regulations, payer requirements, and ABA-specific compliance mandates. Develop and monitor KPIs across clinical, administrative, and financial operations. Drive accountability through data-driven decision-making and continuous process improvement. Provide direct supervision to regional directors, clinical operations leads, and administrative managers. Foster a culture of collaboration, transparency, and professional development. Collaborate with the COO and CFO to oversee budgets, forecast growth, and track profitability. Ensure efficient resource allocation and identify opportunities for operational optimization. Evaluate and implement operational systems and technologies that enhance scheduling, billing, payroll, EVV, and reporting efficiencies across states. Maintain full compliance with Medicaid, insurance, and behavioral health regulatory requirements, ensuring documentation, credentialing, and audit readiness. Assist with opening new service areas, licensing, and payer contracting. Develop scalable infrastructure and standardized procedures to support expansion. • Qualifications* Bachelor’s degree in Business Administration, Healthcare Management, or related field (Master’s preferred). 7+ years of operational leadership experience in behavioral health, ABA, or healthcare administration. Proven experience overseeing multi-state operations or multi-site organizations. Strong knowledge of Medicaid, insurance billing, and compliance frameworks related to ABA or behavioral health services. Demonstrated success in organizational scaling, system implementation, and performance management. Exceptional leadership, analytical, and communication skills. Ability to manage teams remotely and build strong cross-functional relationships. Apply tot his job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...