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Director of Digital Product, Build
<strong>Job Description<br><br></strong>We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?<br><br>In this position...<br><br>To deliver world-class digital experiences aligned to our brand pillars with quality, speed, and scale, we are evolving from a program-by-program model to a platform-led approach. This framework enables us to deliver the 80 percent of core experiences that make our vehicles exceptional daily drivers and build long-term loyalty, while also delivering the 20 percent of domain-specific experiences that attract new customers to Ford.<br><br>As the Director of Digital Product, Build, you will own the vision, strategy, and execution of the digital Build domain. This senior leadership role requires a deep understanding of Truck and Van customers and the seamless integration of software and hardware. You will work in close partnership with Digital Product Design and Engineering to define the strategy and drive execution, leading the Build domain across both retail and commercial contexts and ensuring differentiated, high-impact experiences for retail apex customers and business customers alike.<br><br><strong>Responsibilities<br><br></strong><strong>What you'll do...<br><br></strong><ul><li> Define and evangelize a multi-year digital product strategy for the Build Domain, balancing the distinct needs of "Build Personal" (retail) and "Build Business" (fleet) customers. </li><li> Leverage deep knowledge of the truck, van, and fleet industries to solve segment-specific challenges. </li><li> Develop and own the product roadmap by making rigorous, data-driven trade-offs to ensure resources are focused on high-value initiatives. </li><li> Cultivate deep customer empathy and lead discovery efforts to transform the requirements of truck and van users into high-impact digital solutions. </li><li> Apply a sophisticated product sense to balance "utility-first" requirements for commercial operators (uptime, cost, safety, productivity) with "experience-first" expectations for retail buyers (lifestyle, premium experiences, aesthetics). </li><li> Drive the full product lifecycle from initial concept and prototyping to global launch, establishing "North Star" metrics to measure success and ROI. </li><li> Partner with Engineering, Design, Strategy, and Studio teams to ensure digital products are intuitively integrated into the physical vehicle environment (e.g., in-vehicle screens and controls). </li><li> Collaborate with senior leadership across the enterprise to manage dependencies, remove roadblocks, and ensure total alignment on Build Domain objectives. </li><li> Foster a culture of excellence by mentoring product managers and lead teams to reach their full potential. <br><br><br></li></ul><strong>Qualifications<br><br></strong><strong>You'll have...<br><br></strong><ul><li> Bachelor’s degree in engineering. Masters Preferred </li><li> 10+ years experience in retail and commercial truck and van programs, specifically in customer facing digital experiences (E.g. towing, upfitter, pro power onboard, etc.) </li><li> Deep understanding of both the Retail and Commercial customers who buy and use our Build vehicles. </li><li> 5+ years leading and mentoring high-performing teams in an agile environment. </li><li> Ability to balance long-term strategic goals with the immediate tactical needs of vehicle program launches. </li><li> Comfort working closely with Engineering and Design teams to solve complex integration challenges between software and hardware. </li><li> Exceptional ability to evangelize a vision and influence senior executive stakeholders across a global enterprise. <br><br><br></li></ul><strong>You may also have…<br><br></strong><ul><li> Experience in digital product management, with a proven track record of leading complex, large-scale product portfolios. </li><li> Background in Build specific tech that is supported by digital such as upfitting, towing, telematics. </li><li> Familiarity with global vehicle launch cycles, regulatory requirements, and how to land digital technology into platforms. <br><br><br></li></ul><strong>What You'll Receive In Return…<br><br></strong>As part of the Ford family, you’ll enjoy excellent compensation, and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation, and much more. You’ll also experience exciting opportunities for professional and personal growth and recognition.<br><br><strong>Summary<br><br></strong>Our benefits summary can be found Here .<br><br>You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!<br><br>As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:<br><br><ul><li> Immediate medical, dental, vision and prescription drug coverage</li><li> Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more</li><li> Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more</li><li> Vehicle discount program for employees and family members and management leases</li><li> Tuition assistance</li><li> Established and active employee resource groups</li><li> Paid time off for individual and team community service</li><li> A generous schedule of paid holidays, including the week between Christmas and New Year’s Day</li><li> Paid time off and the option to purchase additional vacation time.<br><br><br></li></ul>This position is a leadership level 4.<br><br>Visa sponsorship is not available for this position.<br><br>Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.<br><br>We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.<br><br>Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location.<br><br>