Director HR Business Partner, Corporate Functions

As a Director, Human Resources Business Partner, you will support Western Union’s global corporate functions aligning people strategy with organizational objectives. You’ll play a key role in driving strategic initiatives, supporting over 2,000 employees worldwide, and advising senior leaders on critical HR matters. You will partner closely with HR Operations, HR Centers of Expertise, and regional HR colleagues to implement effective solutions that support business performance and talent development.

Role Responsibilities

  • Function as a strategic HR advisor to global leadership.
  • Collaborate with HR Operations, HR Centers of Expertise, and regional HR teams to deliver scalable, data-driven HR solutions aligned with Western Union’s business goals.
  • Use workforce analytics and trends to guide strategic decisions, develop proactive talent solutions, and measure the effectiveness of HR programs.
  • Coach and counsel senior leadership (VP and above) on HR policies, organizational design, and talent development strategies.
  • Provide HR policy guidance and interpretation, ensuring alignment with enterprise-wide initiatives and global compliance standards.
  • Support organizational changes, including workforce planning, restructuring, and talent movement.
  • Partner with HR Operations teams to ensure seamless support for Director and below populations.
  • Champion Western Union’s culture, values, and inclusion initiatives across all supported business units.
  • Strategic Thinking (The "Why"): Involves long-term planning, pattern recognition, and proactive anticipation of future challenges.
  • Tactical Execution (The "How"): Involves immediate, detailed work, project management, and rapid problem-solving to meet short-term goals.

Role Requirements

  • Bachelor’s degree in business administration, Human Resources, or related field.
  • 10 plus years of progressive HR experience or equivalent combination of education and experience.
  • Demonstrated success supporting corporate functions in a global enterprise environment.
  • Strategic Thinking (The “Why”)

Leads with a forward‑looking HR vision—anticipating workforce needs, identifying organizational patterns, and proactively preparing for future talent, culture, and compliance challenges to support long‑term business growth.

  • Tactical Execution (The “How”)

Executes with precision—overseeing day‑to‑day HR operations, managing complex projects, and providing quick, effective solutions to meet immediate organizational needs and deliver measurable results.

  • Proven ability to develop and implement Human Resources strategies that drive business performance.
  • Strong business acumen and a proactive, solution-oriented approach to Human Resources challenges.
  • History of coaching senior leaders and influence through data and insights.
  • Excellent communication skills with the ability to influence across all levels of the organization.
  • Demonstrate ability to manage multiple priorities in a fast-paced, matrixed environment.
  • Experience in organizational design and change management is a plus.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and

receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – specific benefits include:

  • Family First Program
  • Flexible Time off
  • Medical, Dental and Life Insurance
  • Tuition Assistance Program
  • Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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