Job Profile:

HR Services Specialist 2

Job Family:

HR Services

Time Type:

Full time

Max Pay – Depends on experience:

$72,900.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Under the Director’s direct supervision within the Fiscal and Business Operations of University College (UC), the Department Human Resources Specialist Senior leads key human resources (HR) and business operations functions that support University College’s academic programming and the high‑volume priorities of the Dean’s Office. The position exercises independent judgment, applies comprehensive knowledge of ASU and University College policies, and ensures timely, accurate, and compliant HR and payroll processes within established funding limitations. The role delivers high‑quality service to staff, faculty, and student employees while advancing operational efficiency, compliance, and continuous improvement across the college. As a trusted operational partner to the Dean’s Office, the position supports staffing efforts, compliance, and personnel‑related decision‑making.

Salary $48,600 - $72,900

Essential Duties:

• Works independently and exercises professional discretion in a fast‑paced environment, serving as a knowledgeable and reliable resource on university, college administration, and college policies and procedures.

• Workday experience is mandatory for this role; you must have experience with HR operations .

• Partners closely with department administration and the Central Office of Human Resources Benefits team to research and resolve staff and student employee benefit issues.

• Conducts staffing needs analyses to support college operations, academic programming, and the high‑volume service demands of the Dean’s Office or an executive office setting.

• Reviews and processes staff and student hiring requisitions with accuracy, compliance, and timely execution to meet the operational needs of the college.

• Guides hiring managers through compliant recruitment processes that reflect college and university standards.

• Leads new‑employee onboarding and maintains all HR‑focused onboarding materials and website content to ensure accuracy, consistency, and alignment with current practices.

• Maintains and updates enterprise‑level HR systems, including web‑based platforms, with accuracy and attention to detail in a fast‑paced, high‑volume environment.

• Reviews and processes promotion, termination, pay rate, and FTE change requests, along with related personnel actions, ensuring accuracy, compliance, and timely execution.

• Assesses the budget impact of salary actions, collaborates with college leadership to secure required approvals, and ensures alignment with college budget and staffing plans.

• Supervises, trains, and evaluates staff and student workers supporting HR and college operations.

• Processes a high volume of payroll transactions, including employees paid on multiple funding sources and sponsored project (grant) accounts.

• Maintains HR and payroll quality‑control standards for the college across all locations and programs.

• Ensures proper maintenance of personnel records in accordance with Central Office of Human Resources, state, and federal guidelines.

• Coordinates with auditors to schedule internal and external reviews and assists the Director of Fiscal and Business Operations in responding to HR‑related audit requests, including verification of approval levels, salary accuracy for all employees, adherence to documented reconciliation processes, and preparation of required personnel, payroll, and compliance documentation.

• Provides guidance to managers and staff on employee relations matters, ensuring adherence to university and college standards.

• Manages staff and student offboarding processes and ensures accurate record retention.

• Oversees student employment processes, including recruitments, pay changes, terminations, Federal Work Study awards, and manual paycheck processes across college units.

• Coordinates events and meetings on behalf of the department and the college, ensuring HR stakeholders are aligned, materials are prepared, and all engagements support timely, accurate, and compliant personnel processes.

• Serves as backup for business operations personnel to ensure continuity of service across the college.

• Participates in various departmental, college, and university-wide initiatives and meetings to represent human resource interests and ensure integration/collaborative support of college and university-wide interests.

• Performs other duties as assigned to support operational continuity and organizational needs in a fast‑paced environment.

Desired Qualifications:

• Ability to work collaboratively and effectively with all levels of management, faculty, staff, students, and executive leadership, including the Dean’s Office or an executive setting.

• Knowledge of applicable federal, state, and regulatory requirements, laws, and standards governing human resources and payroll operations.

• Ability to work effectively in a high‑volume environment with rapidly changing priorities, sensitive or confidential issues, and short deadlines.

• Demonstrated commitment to exemplary customer service, including active listening, ownership of inquiries, timely follow‑through, and professional, solutions‑oriented communication.

• Ability to create HR documents with a high degree of accuracy for submission and compliance purposes.

• Strong verbal and written communication skills, with the ability to convey information clearly and professionally in a fast‑paced, high‑volume environment.

• Skill in problem analysis, resolution, and sound decision‑making.

• Proficiency with Microsoft applications, including Word, Excel, PowerPoint, and Visio.

• Knowledge of human resources practices, regulations, and standards.

• Knowledge of supervisory principles and practices.

• Knowledge of electronic data processing and HR/fiscal automated systems.

• Skill in planning, organizing, and establishing priorities in a fast‑paced operational environment.
  

Working Environment:

• Requires the ability to adapt quickly to shifting priorities, including conflict resolution.

• Must be able to clearly communicate verbally, read, and write to perform essential functions.

• Work is performed in an environmentally controlled office setting.

• Requires extended periods of sitting, keyboarding, and using a computer mouse.

• Involves frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.

• Regular use of standard office equipment, including a computer workstation or laptop, monitor, keyboard, mouse, printer, fax machine, calculator, copier, telephone, and related peripherals.

Department Statement:

Historically, University College offers students a range of academic services, such as tutoring, career and major exploration classes, success courses, and college transition programs like ASU’s First-Year Success program, among others. These programs and initiatives were conceived to support ASU’s goal of improving student retention and persistence toward graduation.

Today, University College is going through an exciting reinvention, focused on broadening its offerings for all learners from every major and at any stage of their academic journey. University College’s goal is to disrupt the 20th-century model of higher education by:

• Designing personalized learning experiences to end achievement disparities for students of all backgrounds.
• Designing for integrated work and learning future.
• Designing services to support learners at scale by using design thinking, analytics, automation, and intelligent systems.
• University College is guided by 5 key design principles: learners first, be bold, simplify, personalize, and collaborate. A wide range of new programs and services are currently under development.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$18357.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.