Delta Flight Attendant

<p><strong>HOW YOU’LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)</strong><br /> At Delta, we move the people who move the world. With an industry-leading global network, Delta Air Lines and Delta Connection carriers offer service to 306 destinations in 52 countries on six continents. Recognized as the best in the business, our Flight Attendants touch the lives of our 180 million annual customers every day. Keep climbing and join us today with a career as a Flight Attendant!</p> <p><strong>Our Ideal Candidate:</strong><br /> Outstanding Flight Attendants are safety- and customer-centric professional who loves to be on the go, help others, and enjoy variety in your work. You should be excited at the prospect of solving problems and going above and beyond assuring our customers leave with a positive experience. The idea of joining a company that connects the world and building a lasting career, while enjoying flight privileges that are the envy of the marketplace, should excite you!</p> <p><strong>What You Need to Know:</strong></p> <ul> <li>Flights operate day and night and all year-round, Flight Attendants must be open to flexible hours, including nights, weekends, holidays, and extended hours.</li> <li>Delta offers a competitive compensation package, and our benefits program includes health and insurance coverage, 401(k) with a company match, a profit-sharing program, and worldwide travel privileges.</li> <li>Prior to beginning your role, new hires must successfully complete six weeks of training<br /> located at our World Headquarters in Atlanta, GA. During this time, participants receive a training wage and some meals, as well as lodging for those who do not live within 2 hours of the training facility.</li> </ul> <p><strong>Key Responsibilities of Our Flight Attendants:</strong></p> <ul> <li>Ensure the safety and comfort of our customers while providing extraordinary customer<br /> service, at an altitude of at least 8,000 feet</li> <li>Provide assistance lifting and stowing luggage into overhead bins and soliciting assistance when needed</li> <li>Demonstrate the use of safety and emergency equipment and ensure safety requirements are met</li> <li>Prepare, serve, and sell beverages (including alcohol) and meals (which may include beef, pork, seafood, peanuts, etc.)</li> <li>Answer questions and assist customers when needed, particularly those with special needs</li> <li>Willingness to adhere to our uniform and appearance guidelines, including tattoos and piercings restrictions</li> <li>Actively seek to ensure customers are safe and comfortable when an aircraft experience delays or hits turbulence</li> <li>Administer and coordinate emergency procedures or provide emergency care (e.g., performing CPR and basic first aid) when needed</li> <li>Respond to and provide clear and accurate directions (verbally or non-verbally) to customers in the event of an emergency</li> <li>Make decisions to address issues keeping in line with Delta policies, procedures, and core values</li> <li>Work both independently and as part of a team to accomplish work tasks</li> <li>Meet timelines and handle unexpected changes in a time-sensitive and stressful environment</li> <li>Practice safety-conscious behaviors in all operational processes and procedures</li> </ul> <p><strong>WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)</strong></p> <ul> <li>Eligibility to work in the U.S.</li> <li>Be at least 21 years of age by August 1, 2022</li> <li>Have a high school diploma or GED</li> <li>Ability to speak, read, write, and understand English fluently</li> <li>Ability to acquire and keep current a passport and travel documents to freely enter and exit places where Delta flies. Must have a valid passport with a minimum of 28 months validity remaining before first day of training. Additionally, non-US passport holders must be able to produce documents demonstrating their ability to exit and enter the United States without restriction.</li> <li>Complete a pre-employment Department of Transportation (DOT) drug test, and comprehensive background check, including a government-required fingerprint-based criminal history record check</li> <li>This is a physically demanding role that requires frequent standing, walking, bending,<br /> stooping, pushing, pulling, reaching, and lifting (i.e., pushing/pulling beverage or food carts and lifting and opening emergency aircraft doors)</li> <li>Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened</li> <li>Ability to open emergency exits and close aircraft doors weighing up to 60 pounds and use of a food/beverage cart requiring 32lbs of force when pushing or pulling</li> <li>Ability to retrieve and store items in the overhead bins which can be as high as 74″ from the floor</li> <li>Willingness to accept an assignment to any Flight Attendant base after graduation from<br /> training, as decided by the needs of the operation</li> <li>Flexibility to relocate or commute (i.e. standby travel) to and from your assigned base<br /> location and able to fly both International and Domestic routes</li> <li>Must be willing to change and adapt to meet the demands of the job, including dealing with scheduling changes on short-notice</li> <li>Where permitted by applicable law, must have received or will receive the COVID-19 vaccine by the date of hire to be considered for a U.S.-based job</li> </ul> <p><strong>WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)</strong></p> <ul> <li>1 or more years of experience in jobs with responsibilities similar to those of a flight attendant</li> <li>Completion of a degree beyond high school or GED preferred</li> </ul> <p>Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here, opens in a new window.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...