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Customer Supply Chain Manager
About the position
As the Customer Supply Chain, manager you will be responsible for collaboratively supporting the supply chain and business needs of Clorox and Walmart. Through development of your operational expertise, internal/external partnerships and data-driven insights, you will increase supply chain efficiencies and drive financial and strategic goals for both Clorox and Walmart. As part of a high-performing team, you will proactively improve processes and seek out opportunities to enable best-in-class operations and optimize cost-to-serve.
Responsibilities
- Develop and execute action plans for improving performance on key performance indicators (KPIs) for Clorox and Walmart. KPIs include: Order fill rate On-time and in-full shipment/delivery Inventory health and on-shelf availability Compliance program performance
- Drive continuous improvement across the order-to-cash cycle, identifying root causes for performance gaps and delivering results through scalable solutions
- Serve as the subject matter expert on Clorox operations and customer supply chain requirements, supporting the seamless flow of inventory and information across the joint supply chain
- Identify solutions and risks in supporting supply to meet demand, collaborating with internal partners and customer teams to forecast sales, plan promotions and execute product portfolio changes
- Assist in the development of joint business plans with key stakeholders
- Develop partnerships across key stakeholders including internal/external Customer teams, Sales, Marketing, Planning, Order Management, Logistics and Finance to leverage best practices and create cross-functional alignment
- Lead and support projects to improve short-term performance and build long-term, leading-edge capabilities
Requirements
- 3-5 years of experience in supply chain management, preferably in a retail or consumer goods environment.
- Demonstrated ability to contribute to operational excellence and achieve KPI targets.
- Strong analytical skills and ability to derive actionable insights from data.
- Effective project management skills with the ability to work collaboratively in cross-functional teams.
- Excellent communication and interpersonal skills.
- Familiarity with SAP, Power BI, and Microsoft Office Suite.
- Ability to adapt to a fast-paced, dynamic work environment and navigate through ambiguity.
Nice-to-haves
- Knowledge of Walmart's supply chain processes and requirements is a plus.
Benefits
- comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.
