Court Clerk / Admin Officer

Location: Bristol Magistrates' Court (with administrative support for Bristol Employment Tribunal)
Contract: Temporary - 3 months initially
Likely Extension: Until September 2026
Hours: Full-time (Monday-Friday)
Pay: £12.36 per hour for the first 12 weeks increasing to £13.25 per hour

About the Role

Brook Street is currently recruiting on behalf of the Ministry of Justice for a Court & Tribunal Clerk to support operations at Bristol Magistrates' Court, alongside administrative duties for Bristol Employment Tribunal.

This is an excellent opportunity to gain valuable experience within the justice system, working in a fast-paced, professional environment where accuracy, organisation and customer service are essential.

Key Responsibilities

Administration

  • Preparing papers and files for court, tribunals, hearings and meetings
  • Producing court and tribunal documentation
  • Photocopying, filing, data input and updating in-house computer systems
  • Post opening and dispatch
  • Booking and organising meeting rooms, training sessions and group activities
  • Preparing agendas, joining instructions and supporting materials

Drafting

  • Preparing standard letters, correspondence, minutes, reports and submissions in line with guidelines

Court Operations

  • Clerking civil and family courts, tribunals and hearings
  • Ensuring all materials and documentation are available and up to date
  • Assisting court users and supporting listing and rota management
  • Scheduling hearings, serving court documents and executing a range of warrants
  • Collecting fines and fees (including chip & pin payments)
  • Handling face-to-face, written and telephone enquiries
  • Supporting Team Information Board (TIB) meetings
  • Undertaking ad hoc roles such as Jury Bailiff Officer, L+D Co-ordinator or Health & Safety responsibilities

Processing Casework

  • Managing court orders, claims, fines, fees and legal aid documentation
  • Accurately updating court results and interpreting case file information
  • Working to workload targets with a strong focus on accuracy and efficiency

Checking & Verifying

  • Validating documents, records, accounts and returns against procedures and regulations
  • Ensuring compliance and quality standards are met
  • Cross-checking colleagues' work where required

Information & Reporting

  • Preparing bundles and assembling information for hearings and meetings
  • Producing statistical analysis reports
  • Processing financial information, reconciling accounts and preparing invoices
  • Calculating juror numbers and managing efficiency

Communication

  • Liaising professionally with Judiciary, Magistracy, court staff, managers and external stakeholders
  • Providing clear advice on court procedures and documentation
  • Delivering a helpful, prompt and "right first time" service to all customers

Additional Duties

  • Undertaking any reasonable duties in line with the role grade
  • Working flexibly to meet operational needs

Skills & Qualifications

  • 5 GCSEs (A-C / 9-4) including English & Maths*, or
  • NVQ Level II in Business Administration, or
  • Relevant administrative experience
  • Strong IT skills and ability to use in-house systems confidently
  • Excellent organisational skills and attention to detail
  • Strong communication and customer service skills
  • Ability to work effectively in a team and under pressure

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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