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Computer-Facing Area Network Owner (ANO)

February 18, 2026

Computer-Facing Area Network Owner (ANO) | Ripple Fiber We are looking for a Computer-Facing Area Network Owner (ANO) to join our growing team in Charlotte, NC. About Ripple Fiber At Ripple Fiber, we deliver more than high-speed internet. We’re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America’s most innovative, industry-leading fiber internet company, and help shape the future. We believe the biggest wave starts as a ripple. About our culture We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development. About the role In this role, you will be responsible for serving as a bridge between field operations, vendor performance, and network quality oversight. This position is primarily computer-based, focusing on reviewing photo deliverables, tracking construction quality, and supporting the continuous improvement of Ripple Fiber’s national standards, training content, and vendor governance programs. While the role is primarily remote, occasional travel to active construction markets will be required to support field-facing ANOs in inspections, training sessions, and market audits. Responsibilities: <ul> <li>Review vendor and internal photo deliverables to verify compliance with Ripple Fiber standards and engineering designs.</li> <li>Document snags, recurring quality trends, and best practices across all markets.</li> <li>Provide clear, data-driven feedback to vendor partners and internal teams.</li> <li>Participate in weekly vendor and internal calls, highlighting wins, challenges, and recurring quality issues.</li> <li>Collaborate with ANOs, Construction Managers, and Vendor partners to ensure consistent expectations across all markets.</li> <li>Escalate systemic issues or repeat non-conformances to leadership.</li> <li>Assist in the creation, review, and maintenance of Ripple Fiber Standards and Training Decks (civil, splicing, testing, labeling, safety, etc.).</li> <li>Contribute to process improvement initiatives and document updates.</li> <li>Support LMS development through content review, scripting, and coordination with the Training team.</li> <li>Travel periodically to active construction markets to assist field-facing ANOs with inspections, vendor coaching, or audits.</li> <li>Conduct side-by-side reviews to ensure alignment between field practices and desktop QC results.</li> </ul> Qualifications: <ul> <li>3+ years of experience in fiber network construction, quality control, or telecom operations.</li> <li>Strong understanding of OSP construction methods, splicing/testing standards, and photo deliverable governance.</li> <li>Proficient in Microsoft 365 (Docs, Teams, SharePoint, etc.).</li> <li>Exceptional attention to detail and organizational skills.</li> <li>Strong written and verbal communication abilities.</li> <li>Ability to travel as needed.</li> <li>Familiarity with ArcGIS, Quickbase, and Power BI reporting.</li> <li>Experience developing or delivering training content.</li> <li>Knowledge of Ripple Fiber Standards or similar FTTH construction standards.</li> <li>Prior experience in vendor management or quality assurance roles.</li> </ul> We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you’re passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you. Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...