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Clean Team Member - Full-time / Part-time

February 17, 2026

In accordance with the operations procedure manual and direction from the General and/or Store Manager, the Clean Team Member is responsible for delighting Thorntons guests by maintaining merchandise and supporting store goals and initiatives.

Requirements

Essential Job Functions (RESPONSIBLE TO)
•Delivers customer service with a “how may I help you” attitude. Looks for opportunities to delight guests and follows instructions from store management.
•Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.
•Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
•Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).
•Clean the parking lot and grounds surrounding the store as needed.
•Advise store management of any maintenance or safety problems.
•Practices safe working habits that align with company safety rules.
•Properly uses the Customer Service Department for customer service issues.
•Stay familiar with all Thorntons policies applicable to the Clean Team Member position as outlined on Thorntons Intranet.
•Perform additional duties as assigned.
Preferred Qualifications
 Experience
•All experience will be considered
 Knowledge/Skills
•Ability to speak, read, understand, and write the English language.
•High energy and strong work ethic.
•Excellent interpersonal skill.
•Works well with others in a team environment
 Other Considerations
•Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
•Properly records time on the TOTS systems and signs a time report verifying all hours worked
•Understands that company funds are not available for personal use

* Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am – 5 pm EST M-F.

Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit
$18.00-$21.50

Job Benefits

* Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am – 5 pm EST M-F.

In accordance with the operations procedure manual and direction from the General and/or Store Manager, the Clean Team Member is responsible for delighting Thorntons guests by maintaining merchandise and supporting store goals and initiatives.

Requirements

Essential Job Functions (RESPONSIBLE TO)
•Delivers customer service with a “how may I help you” attitude. Looks for opportunities to delight guests and follows instructions from store management.
•Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.
•Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
•Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).
•Clean the parking lot and grounds surrounding the store as needed.
•Advise store management of any maintenance or safety problems.
•Practices safe working habits that align with company safety rules.
•Properly uses the Customer Service Department for customer service issues.
•Stay familiar with all Thorntons policies applicable to the Clean Team Member position as outlined on Thorntons Intranet.
•Perform additional duties as assigned.
Preferred Qualifications
 Experience
•All experience will be considered
 Knowledge/Skills
•Ability to speak, read, understand, and write the English language.
•High energy and strong work ethic.
•Excellent interpersonal skill.
•Works well with others in a team environment
 Other Considerations
•Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
•Properly records time on the TOTS systems and signs a time report verifying all hours worked
•Understands that company funds are not available for personal use

* Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am – 5 pm EST M-F.

Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit
$18.00-$21.50

Job Benefits

* Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am – 5 pm EST M-F.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...