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Campus Security Officer I

February 24, 2026

Overview

The Tufts University Department of Public Safety is comprised of sworn police officers, campus security officers, dispatchers, emergency management and fire safety staff. Staff are assigned to one of four campus locations, one in Medford/Somerville, two Boston campuses (Health Sciences and School of the Museum of Fine Arts - SMFA) and a 24/365 clinical and teaching campus in Grafton. Public Safety staff may be redeployed as needed to cover staffing shortages and additional needs throughout the Tufts community as needed.

The Department of Public Safety works to ensure that the physical, psychological, and emotional security and wellbeing needs of all our community members are being met. Whereas safety and security are a responsibility shared by the whole community, the mission is achieved by applying leadership and expertise to proactive community partnerships designed to provide programs, resources, and services to prevent loss, reduce harm, and solve problems. The department is continually striving to ensure that campus safety and policing functions remain responsive to the needs of our community, are aligned with the university's core values, and provide the accountability and transparency needed to maintain the trust and support of the Tufts community. Public Safety leadership regularly and proactively engage with the Tufts community to develop and maintain communication and education about DPS' programs, services, and resources as well as to lend expertise around upcoming events ongoing campus concerns and annual programs.

Department of Public Safety staff are expected to:

Be forward-thinking about campus safety, understand the values and perspectives of the Tufts community in all its diversity and can tailor the way they deliver services to meet those varied needs.
Be grounded in ensuring the dignity and respect of all community members, and the elimination of all forms of bias and discrimination.
Fully embrace anti-racist practices, are trusted, and valued by Tufts community members, and use restorative and transformative practices where harms are repaired, and future harms can be prevented.
Proactively engage with community members and the activities of the community in a manner that is welcomed and builds trust.

What You'll Do

Under the supervision of the duty supervisor, the Campus Security Officer (CSO) performs various preventative safety, security, and service-related functions, including: access control, building checks, personal safety escorts, unlocks, parking enforcement, other customer service-related duties, and other duties as assigned.

CSO's actively contribute to the Department's mission to provide a safe and secure environment while performing various preventative safety and security services to the community.
The CSO, as a clearly identifiable university official, also performs a myriad of customer service functions as the general public often seeks them out for general assistance, sometimes unrelated to the public safety function.
CSO's make important contributions to the department's commitment to the philosophy of prevention through Community Oriented Policing and Problem Solving (COPPS) by: Providing exceptional customer service, thereby creating a positive image for the department.
Enhancing safety and security through vigilance and the delivery of professional security services.
Proactively identifying and communicating potential safety and security issues, such as lighting issues, faulty locks, missing public safety signage, hazardous weather-related conditions, etc.

What We're Looking For

Basic Requirements:

Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
Ability to listen to and understand information and ideas presented through spoken words and sentences
Ability to talk to others to convey information effectively
Ability to provide information to supervisors, co-workers, by telephone or other electronic means, in written form, e-mail, or in person
Ability to be reliable, responsible, and dependable, and fulfill obligations
Ability to maintain composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations
Ability to take care about detail and be thorough in completing work tasks
Ability to be pleasant with others on the job and displaying a good-natured, cooperative attitude
Ability to use or learn to use computer and office software in creation of reports or to communicate with others
Possesses knowledge, skills and abilities as is normally acquired through attainment of a high school diploma or GED

Preferred Qualifications:

Possession of a current and valid Massachusetts motor vehicle operator's license with a good driving history
Ability to successfully complete CPR and First Aid training
Pass a comprehensive background investigation

Special Work Schedule Requirements:

Must be flexible and able to work nights, weekends, and holidays
May at times be mandated to work overtime
May be required to work in preparation for, during and immediately after regional emergencies impacting the university, and / or during emergencies directly impacting the university

Pay Range

Minimum $19.20, Midpoint $22.50, Maximum $25.90

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...