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Broker Assistant (AU) | Permanent WFH | w/ 30K Sign-On Bonus!

March 6, 2026

This is a remote position. Get Rewarded Fast with Our Sign-on Bonus! Start with us and unlock a generous sign-on bonus: • 50% paid within 30 days of your start date. • The remaining 50% paid within 60 days. Join us and enjoy this exciting perk as you kickstart your career with us! Valid only for job offers extended until December 2025Purpose of the Role:Intogreat Solutions is seeking a motivated and detail-orientedBroker Assistantto support our specialist insurance team, working across both domestic and commercial lines. This is an exciting opportunity for someone passionate about client service and eager to grow within the insurance industry.As aInsurance Broker Assistant, you'll play a key role in supporting our brokers and clients through the full insurance lifecycle—from new business and renewals to claims and endorsements. You’ll manage your own portfolio of claims, ensure accurate data entry and CRM management, and communicate effectively with insurers to deliver excellent outcomes for clients. This role provides strong potential for career development, including progression into quoting and managing commercial products through structured professional development.Your commitment to efficiency, accuracy, and collaboration will help uphold our standards of excellence and build long-term client trust.Key Responsibilities:Supporting the Managing Directors and Broking team with work that actually matters: • Binding policies and endorsements • Processing new policies, renewals, endorsements, and remuneration adjustments • Preparing renewal discussion notes and emailing out certificates of currency • Lodging and following up on claims • Managing debtors and tracking remuneration declarations • Using Organise IT to file correspondence • Providing top-tier admin support wherever needed • Managing debtors – report from compliance and emailing clients (no phone calls) • Basic CRM administration – further training will be provided • Ad-hoc admin requests from Sales and Growth (excel spreadsheet work) Compliance Manager – support with basic reports, entering items in CRM as directed. You’ll be expected to hit time-sensitive KPIs—because in this game, timing is everything. We’re serious about standards and back people who take pride in hitting them. Requirements What We’re Looking For: • At least 2 years in a professional, high-paced office environment • Tech-confident—strong with Office suite, common admin tools and Insurance platforms including JAVLN (nice to have). • Tier 2 or similar experience, they need to hit the ground running Benefits Why IntoGREAT?Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards.Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their rolesReady to Shape the Future?Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us! Apply tot his job Apply tot his job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...