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Audio Visual On Site Specialist

February 16, 2026

Description

CTI has been a leading Audio Visual provider for over 37 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience.

At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end Audio Visual and Conference Solutions.

So, what are we looking for?

We are looking for an experienced Audio Visual On Site Technician located at Fort Bragg whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Someone who is passionate about AV. We take pride in our employees, who are known in the industry as customer-focused problem-solvers who can get the job done.

What are your responsibilities?

-System Installation & Integration: Install and configure audio, video, and control systems, including video conferencing platforms and networked AV solutions.
-Programming & Configuration: Develop, modify, and troubleshoot control system code (Crestron, AMX, Extron, or similar platforms).
-Rack Fabrication & Cable Management: Build and wire AV racks, pull and terminate cables, and ensure clean, organized installations.
-Documentation & Design: Interpret technical drawings, schematics, and blueprints for accurate implementation.
-Testing & Commissioning: Perform system diagnostics, quality assurance, and client acceptance testing.
-Maintenance & Support: Provide on-site service, preventive maintenance, and technical troubleshooting.
-Collaboration: Work closely with project managers, engineers, and clients to deliver exceptional results.

Will you fit in?

-Our employees fearlessly embrace the company culture, and applicants who merely want to punch in their timecards every day are not what we are looking for.
-You can work independently with minimal guidance, but aren’t afraid to ask the right questions when you need help.
-You have strong verbal and written communication skills and can be the face of our company to our clients.

Does experience count?

-Clearance: TS/SCI REQUIRED
-Experience: 3+ years in professional commercial AV installation and integration. REQUIRED
2+ years in AV control system programming (Crestron, AMX, Extron, Q-SYS, etc.). REQUIRED
-Technical Skills: Strong understanding of AV/IT networking principles. REQUIRED
Proficiency in reading and interpreting technical documentation. REQUIRED
-Soft Skills: Excellent communication and customer service skills. REQUIRED
Ability to work independently and as part of a team. REQUIRED
Education: Associate's degree preferred; equivalent experience considered.
Other Requirements: Valid Driver's License and ability to pass MVR and CBC. Must be able to lift over 50 pounds over your head. Required

What’s in it for you?

At CTI, we know our company’s success is directly correlated to the success of our employees. So, it’s fitting that we thrive on and encourage employee growth, both professionally and personally.

Our competitive compensation package includes:
-A competitive pay rate (DOE).
-Employer-matched medical insurance, prescription drug coverage, and dental insurance. We also offer Vision Insurance (available after 60 days of employment).
-Employer matched 401K up to 3% (after 6 months of employment).
-Bonus eligibility based on a results-oriented incentive plan (after 3 months of employment).
-A graduated PTO program, all major holidays off, and three “floating” holidays, available upon your first day of employment.
-Special gifts for significant life events, such as marriage, childbirth, and house buying.
-Cell phone reimbursement plan.
-Long and Short Term Disability, and Life Insurance, 100% paid by CTI.
-And more!

CTI is an equal-opportunity employer. We do not and shall not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...