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Apprentice Regulatory Compliance Officer

February 24, 2026

There has never been a more exciting time to join Wirral Council. We\'ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you. Apprentice Regulatory Compliance Officer x 2 Fixed Term Contract – 20 months. About The Role An exciting opportunity has arisen for two Regulatory Compliance Apprenticeships to join the Council\'s Housing Standards Team. You will be training one day a week with Apprentices from across other Merseyside Council\'s and be shadowing staff for the remainder of the week to continue your learning in the field. Over the course of your apprenticeship, you will develop the confidence to take on your own caseload of housing disrepair cases to resolve under the guidance of more senior officers. About The Candidate We are looking for someone who is enthusiastic, keen to learn, and is customer focused whilst being a team player with confidence to work within a regulatory environment. This is an area where legislation is changing to protect tenants in poor quality housing, and it could be the opportunity to start an interesting and rewarding career path for you. Wirral Council offer ongoing career progression opportunities for those looking to develop their career in Housing Standards Enforcement in a supportive but fast paced environment. For more information or an informal discussion regarding this vacancy, please contact Craig Charles, via email Interviews to be held on 25 th & 26 th September 2025. If your skills, knowledge, or experience looks a little different from what we have identified and you think you can bring value to the role, we\'d love to learn more about you - as subject to the skills, knowledge, or experience levels within the candidate pool we may explore a traineeship for this role. If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest\'s employment and skills team on or contact or If you\'re already a Wirral Council employee, as part of our Talent Strategy, we\'re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we\'re passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing Working at Wirral You\'ll also want to know what it\'s like to work here so, as a start: Our values are more than just pieces of paper on our walls We\'ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We\'re serious about recognising and rewarding people for the great things they do. You\'ll benefit from our track record of developing, growing, and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions difference and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you\'d like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact Please note that in accordance with the Council\'s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council\'s Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV\'s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role. How To Apply Please apply online by clicking the link below

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...