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Administrative Manager

February 24, 2026

Job Title: Administrative Manager

Reports to: Head of US Fulfillment

Job Location: Whitestown, IN

Job Status: Exempt, Full Time

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future!

Position Summary

As the Administrative Manager, you will oversee a team of office assistants, ensure seamless operations across the organization, and collaborate with various departments and external vendors to maintain optimal office functionality. You will also take an active role in developing policies and reviewing basic contracts to support organizational compliance and success.

Job Responsibilities

Serving as the liaison between executives and internal/external partners
Lead, mentor, and provide direction to a team of office assistants, fostering a collaborative and productive work environment.
Partner with other departments across the organization to support operational alignment and achieve overarching business goals.
Manage relationships with external vendors and service providers (e.g., office supplies, contractors) to ensure quality and cost-effectiveness.
Oversee cross-functional administrative projects, ensuring timely completion, within budget and according to organizational goals.
Provide scheduling, calendar management, and travel arrangement assistance for key executives or leadership.
Assist in reviewing and maintaining basic vendor agreements and contracts within the scope of office operations. Draft, revise, and implement office policies to enhance workplace efficiency and compliance.
Direct and optimize daily office operations, including supplies management, office space allocation, compliance adherence, and budget oversight.
Identify gaps in administrative workflows and implement solutions to drive greater organizational efficiency.
Plan and coordinate meetings, events, and company initiatives across teams and departments.
Ensure the smooth and adequate flow of information within the company to facilitate other business operations
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Developing, reviewing, and improving administrative systems, policies, and procedures.

Job Requirements

Minimum 6+ years of combined experience in project management, executive assistance, administrative operations, or equivalent roles.
Bilingual in Chinese and English is required.
Bachelor’s degree in business administration, management, or a related field.
Proven experience leading and managing a team in a professional setting.
Experience working with external vendors, managing contracts, or overseeing service agreements.
Proficiency in office software suites (e.g., Microsoft Office, Google Workspace) and project management tools (e.g., Asana, Trello, or similar).
Demonstrated ability to handle sensitive and confidential information with discretion and professionalism.
Ability to plan for and keep track of multiple projects and deadlines.
Excellent verbal and written communication skills.
Exceptional leadership and time, task, and resource management skills.
Strong leadership abilities with a team-focused and solutions-oriented approach.

Benefits and Culture

Healthcare (medical, dental, vision, prescription drugs)
Health Savings Account with Employer Funding
Flexible Spending Accounts (Healthcare and Dependent care)
Company-Paid Basic Life/AD&D insurance
Company-Paid Short-Term and Long-Term Disability
Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
Employee Assistance Program
Business Travel Accident Insurance
401(k) Savings Plan with discretionary company match and access to a financial advisor
Vacation, paid holidays, floating holidays, and sick days
Employee discounts
Free weekly catered lunch
Free swag giveaways
Annual Holiday Party
Invitations to pop-ups and other company events
Complimentary daily office snacks and beverages

SHEIN is an equal opportunity employer committed to a diverse workplace environment.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...