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Access Supervisor - ED

February 14, 2026

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 02/27/2026 Type of Position: Professional Staff - Fiscal Affairs Job Type: Regular Work Shift: Shift Vary (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): <ul><li>Health: Medical, Dental and Vision plans available for qualifying staff and family</li><li>Holiday, Vacation and Sick Leave</li><li>Education discount for staff and dependents (undergraduate only)</li><li>Retirement: Up to 10% matched contribution from UAMS</li><li>Basic Life Insurance up to $50,000</li><li>Career Training and Educational Opportunities</li><li>Merchant Discounts</li><li>Concierge prescription delivery on the main campus when using UAMS pharmacy </li></ul>Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu. Department: ICE | CORE PA ED-HOD Department's Website: Summary of Job Duties: This position requires varying shifts and rotating 24/7 on-call shifts. The ED Access Supervisor assumes management responsibility during the absence of the manager including educating staff on payer requirements and government rules and regulations required for compliance and customer service. The Access Supervisor also performs regular audits to ensure productivity, quality, and compliance and provides reports of findings, and works with the administrative team to develop corrective action plans. Qualifications: Minimum Qualifications: <ul><li>Bachelor’s Degree in Business or related field PLUS three (3) years of registration and/or billing experience </li></ul>OR <ul><li>High School Diploma/GED PLUS seven (7) years of registration and/or billing experience, including three (3) years of experience in a healthcare environment. </li></ul>Preferred Qualifications: <ul><li>Two (2) years of leadership or supervisory experience</li><li>CHAA Certification </li></ul>Additional Information: Responsibilities: <ul><li>Staffs personnel to meet departmental needs and prioritizes workload daily and adjust staffing model as needed to ensure adequate coverage including covering during this time or finding coverage. </li><li>Monthly/rotating on-call</li><li>Monitors staff performance through various methodologies including daily/monthly quality/productivity audits. </li><li>Takes appropriate action to ensure staff consistently meets performance standards which includes training for errors that create billing delays and concerns. </li><li>Acts as a role model and ensures staff maintains exceptional working relationships with internal and external customers</li><li>Monitors satisfaction benchmark tools and develops action plans accordingly</li><li>Ensures information is provided to staff timely and concise in order to maintain the accuracy of department activities</li><li>Documents personnel issues and promotes a balanced and conducive work environment </li><li>Participates in the orientation and/or training of new staff </li><li>Demonstrates knowledge of individual responsibility and ensures staff preparedness following established Joint Commission standards and facility safety and emergency preparedness standards</li><li>May perform other duties as assigned </li></ul>Salary Information: Commensurate with education and experience Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: List of three Professional References (name, email, business title), Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact askrecruitment@uams.edu for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Hearing, Sitting, Talking Frequent Physical Activity: Crouching, Feeling, Grasping, Lifting, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Talking, Walking Occasional Physical Activity: Climbing, Crawling, Feeling, Kneeling, Pulling, Pushing, Standing, Stooping Benefits Eligible: Yes

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...